AI’s getting all up in our business travel
From reimbursements to booking trips, companies are turning to AI to streamline the process of heading out of town.
• less than 3 min read
If you need proof that technology is changing corporate travel, AI has the receipts—literally. From reimbursements to booking trips, companies are turning to AI to streamline the process of heading out of town.
Expense rapport: Travel technology companies like Navan and Amadeus say AI can help remove friction from the expense process (you’re welcome, employees) and ensure policy compliance (you’re welcome, employers). It can also detect fraud by screening receipts to see if that sales client really ordered a $60 grilled cheese (when they got the lobster).
According to the AI finance platform AppZen:
- Over a six-month period, more than 3.5 million phony AI-generated receipts were created on just a handful of websites.
- From 2024 to 2025, the number of fraudulent receipts detected jumped about 30%.
Bundle up: The ultimate goal for many AI companies is to bring all facets of business travel under one umbrella. In May, software company Workday rolled out an AI travel agent designed to put trip planning, booking, approvals, and expense reporting all in one system. Travel software company Amadeus has a similar pitch for using AI to consolidate disconnected systems.
30,000-foot view: Even if companies don’t utilize a chatbot, AI is still having an impact, with travel companies like Booking.com increasingly incorporating the technology.—BC
Become smarter in just 5 minutes
Morning Brew delivers quick and insightful updates about the business world every day of the week from Wall St. to Silicon Valley.
By subscribing, you accept our Terms & Privacy Policy.
Become smarter in just 5 minutes
Morning Brew delivers quick and insightful updates about the business world every day of the week from Wall St. to Silicon Valley.
By subscribing, you accept our Terms & Privacy Policy.